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REFUND POLICY

All sales are final on wines. They may NOT be returned for a refund, credit or exchange. However, we understand there are exceptions; therefore, see below:

We believe that proper storage is crucial to the quality of wines. Since we cannot control how bottles are stored once they leave our possession, we will only accept bottles for exchange within 15 days of purchase. Items to be returned are subject to evaluation by our staff, and must be accompanied by your original sales receipt.

How to Return Items

Bring your items back to Windy Winery within 15 days of purchase, along with your original sales receipt. If your items were shipped or delivered, please call us at (979)836-3252 to discuss your options.

How We Issue Refunds and Exchanges

Windy Winery stands behind all our wines we sell. If you open a bottle and find that it is defective, we will gladly exchange it for a bottle of equal or greater value. The exchange value is based upon what you paid for the defective item, NOT the item’s price the day you return it. If you exchange an item for one of greater value, you will be asked to provide the retail price difference, along with any applicable taxes, at the time of the exchange. We do not issue store credit.

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